Simple, flat-rate pricing. Scale as you grow.
One predictable monthly price per facility tier — no per-resident math. Upgrade anytime as your census grows, and your plan adjusts automatically.
All plans include a 14-day free trial · HIPAA BAA included
Starter
Single small care homes
billed annually
- Full eMAR & medication orders
- CS count logs & discrepancy alerts
- AI regulation assistant (50 queries/mo)
- Monthly MAR export
- Email alerts · HIPAA BAA
Professional
Growing multi-home operators
billed annually
- Everything in Starter, plus:
- DEA destruction records
- Unlimited ARIA AI + anomaly detection
- Compliance dashboard & custom reports
- SMS alerts · phone support
Enterprise
Large portfolios & chains
- Everything in Professional, plus:
- Volume pricing available
- Dedicated account manager
- Priority support (4h SLA)
- SSO & custom integrations
Full feature comparison
| Feature | Starter | Professional | Enterprise |
|---|---|---|---|
| Core eMAR | |||
| eMAR (medication administration record) | |||
| Resident profiles & medical history | |||
| Medication orders & PRN tracking | |||
| Shift notes & care plans | |||
| Incident documentation | |||
| Refill request tracking | |||
| Controlled Substances | |||
| Controlled substance count logs | |||
| CS discrepancy alerts | |||
| DEA destruction records | |||
| Reports & Exports | |||
| Monthly MAR PDF export | |||
| Compliance dashboard | |||
| Custom report builder | |||
| Scheduled email delivery | |||
| AI Features | |||
| AI regulation assistant (50 queries/mo) | |||
| Documentation auto-fill | |||
| MAR anomaly detection | |||
| Notifications | |||
| In-app notifications | |||
| Email alerts | |||
| SMS alerts | |||
| Support & Compliance | |||
| Email support (48h response) | |||
| Phone support | |||
| Dedicated account manager | |||
| HIPAA BAA | |||
Frequently asked questions
Is there a free trial?
Yes — all plans include a 14-day free trial with full feature access. No credit card required to start.
How does billing work?
You're billed a flat monthly or annual rate for your plan tier. Starter covers 1 facility with up to 25 residents; Professional covers up to 3 facilities with 150 residents. Annual plans lock in a ~20% discount.
What happens if I exceed my plan's resident or facility limit?
We'll notify you as you approach your tier's limit. You're never locked out — we'll help you move to the next tier so your features and capacity match your needs.
Is CareOps HIPAA compliant?
Yes. CareOps is built on Supabase (HIPAA plan) with AES-256 encryption, immutable audit logs, MFA enforcement, and automatic session timeouts. A Business Associate Agreement (BAA) is included with all plans.
Does CareOps support California Title 22?
Every workflow, form, and report in CareOps is designed around California Title 22 requirements for RCFEs, SNFs, ARFs, and Adult Day Care programs.
Can I switch plans?
Yes, you can upgrade or downgrade at any time from your billing dashboard. Upgrades take effect immediately; downgrades apply at the next billing cycle.
Do you offer discounts for non-profits?
Yes — contact us for non-profit and multi-location discounts. We also offer annual billing discounts of up to 20%.
Start your 14-day free trial today
No credit card required. Full access to all features in your tier.